Refund policy

Last updated: October 15, 2026

Refund & Return Policy

B. Outfitters | boutfitters.com

At B. Outfitters, we want you to love what you wear. We take pride in our designs and appreciate every customer who chooses to shop with us. If something about your order isn't quite right, we're here to help.

30-Day Return Policy

We accept eligible return requests made within 30 days of the date your order is delivered.

To qualify for a return, merchandise must be:

  • Unworn, unwashed, and unused

  • In its original condition, with any attached tags

  • Returned with its original packaging, when applicable

  • Accompanied by an order number or other proof of purchase

We reserve the right to decline returns that do not meet these requirements.

How to Request a Return

Before sending anything back, please contact B. Outfitters through the contact information provided on boutfitters.com.

Include your order number, the item you'd like to return, and a brief explanation of your request.

Once your return is approved, we'll provide instructions for sending your merchandise back, including the appropriate return address and any applicable shipping-label details.

Please do not mail merchandise back without receiving return authorization. Unauthorized returns may not be accepted.

Damaged, Defective, or Incorrect Orders

We carefully select our products and printing partners, but occasionally mistakes happen.

If your order arrives damaged, contains a printing defect, or includes the wrong merchandise, please contact us as soon as possible after delivery.

Include your order number, a description of the issue, and clear photographs showing the problem.

We'll review the situation and work toward an appropriate resolution, which may include a replacement or refund.

Items That Cannot Be Returned

Certain purchases are not eligible for standard returns, including:

  • Personalized or specially customized merchandise

  • Final-sale or clearance items

  • Gift cards

  • Merchandise that has been worn, washed, altered, or damaged after delivery

  • Products that otherwise fail to meet our return requirements

These restrictions do not limit any rights you may have regarding defective merchandise or under applicable consumer-protection laws.

Exchanges

Need another size, color, or style?

Rather than processing direct exchanges, we generally recommend requesting a return for your eligible original purchase and placing a new order for the item you prefer.

This allows you to select your replacement without waiting for the original return to finish processing.

Refund Processing

After your returned merchandise arrives, we'll inspect it and let you know whether your refund has been approved.

Approved refunds will be issued to the original payment method within 10 business days of approval.

Depending on your bank or credit card provider, additional time may be required before the funds appear in your account.

If more than 15 business days have passed since your refund was approved and you haven't received it, please reach out through our website.

European Union Customers

For orders delivered to the European Union, eligible customers may have a statutory right to cancel their purchase within 14 days of delivery without providing a reason.

Any applicable exceptions and additional consumer rights under EU law will continue to apply.

Questions? We're Happy to Help!

We appreciate your support of B. Outfitters and want every shopping experience to be a good one.

For questions about returns, refunds, or an order you've received, please visit boutfitters.com and use our contact information to get in touch.

B. Outfitters — Good Times. Better Company.

Contact

To request a cancellation, start a return, inquire about a return, ask about an exchange or report damaged items, please contact us at beaumu28@gmail.com.